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Terms & Conditions

Last updated: October 31, 2025

Welcome to Myyantra (“Company”, “we”, “our”, “us”).
These Terms of Service (“Terms”) govern your use of our website www.myyantra.com (the “Site”) and the services, products, and features we provide (collectively, the “Services”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.

1. General Information

Myyantra is an Indian-based eCommerce platform that sells electronic products such as mobile phones, laptops, and accessories.
These Terms apply to all users of the Site, including customers, browsers, and vendors.

We reserve the right to update, modify, or replace any part of these Terms at any time. The latest version will always be posted on this page with the “Last Updated” date.

2. Eligibility

To use our Services, you must:

  • Provide accurate, complete, and current information when creating an account or making a purchase.

  • Use the Site only for lawful purposes and in compliance with all applicable laws.

3. Account Responsibilities

If you create an account on Myyantra, you are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Restricting access to your account and device.

  • All activities that occur under your account.

We reserve the right to suspend or terminate your account if we suspect misuse, fraud, or a violation of these Terms.

4. Products and Orders

  • All products listed on Myyantra are subject to availability.

  • We make every effort to display accurate product descriptions, specifications, and prices. However, errors may occur.

  • Myyantra reserves the right to cancel or refuse any order for any reason, including product availability, pricing errors, or suspected fraud.

  • In case of cancellation, any payment made will be refunded as per our Refund & Cancellation Policy.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.

  • We use Razorpay as our secure payment gateway partner.

  • Payment methods include credit/debit cards, UPI, net banking, and wallets.

  • By providing your payment details, you authorize Razorpay to process your payment securely on our behalf.

  • Myyantra does not store your full card or payment information.

For payment-related policies, please visit https://razorpay.com/terms/.

6. Shipping and Delivery

  • We deliver across India using trusted courier partners.

  • Estimated delivery times are mentioned on the product page but may vary due to logistics or unforeseen delays.

  • Myyantra is not liable for delays caused by courier companies or natural circumstances.

  • Customers will receive a tracking ID once the order is shipped.

7. Returns, Refunds, and Cancellations

Please refer to our Refund & Cancellation Policy for detailed information regarding return eligibility, refunds, and cancellation timelines.

8. User Conduct

When using our Site, you agree not to:

  • Post false, misleading, or offensive information.

  • Use the Site for any fraudulent or illegal activity.

  • Attempt to hack, disrupt, or interfere with website functionality or data.

  • Copy, reproduce, or resell any content or product listings without permission.

Any violation may lead to suspension or permanent ban from using our Services.

9. Intellectual Property

All content on Myyantra, including logos, designs, text, images, videos, and trademarks, are owned by or licensed to us.
You may not use, copy, reproduce, or distribute any content from our Site without our prior written consent.

10. Third-Party Links

Our Site may contain links to third-party websites or payment gateways (such as Razorpay).
We are not responsible for the content, privacy practices, or policies of those external websites. Please review their terms before using their services.

11. Limitation of Liability

To the fullest extent permitted by law, Myyantra and its affiliates shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the Site or Services.

  • Product misuse, unauthorized access, data loss, or service interruptions beyond our control.

Our liability, in any case, shall not exceed the amount paid by you for the specific product purchased.

12. Indemnification

You agree to indemnify and hold harmless Myyantra, its employees, directors, and partners from any claim, damage, or expense (including legal fees) arising from your violation of these Terms or misuse of our Services.

13. Termination

We reserve the right to suspend or terminate your access to our Site or Services at any time, without notice, if you breach these Terms or engage in prohibited activities.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction under the Courts of Tamil Nadu, India.

15. Contact Us

For any questions, complaints, or concerns about these Terms, you can reach us at:

Myyantra
📍 Website: https://www.myyantra.com
📞 Phone: +91 73393 13872
✉️ Email: support@myyantra.com
Registered Location: Tamil Nadu, India

16. Acceptance of Terms

By using Myyantra, you acknowledge that you have read, understood, and agree to these Terms of Service.

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