Privacy Policy

Last updated: October 31, 2025

Welcome to Myyantra (“Company”, “we”, “our”, or “us”).
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from www.myyantra.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access our Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised “Last Updated” date.

2. Information We Collect

We collect the following types of personal information depending on your interaction with us:

(a) Information You Provide Directly

• Name, phone number, email address, and billing/shipping address

• Order and payment details

• Account credentials (username, password, etc.)

• Messages or feedback you send to our support team

• Uploaded documents or media (if applicable for warranty or proof of purchase)

(b) Information Collected Automatically

We automatically collect certain data when you access our Site, including:

• Device type, browser type, and IP address

• Pages viewed, time spent, and click activity

• Cookies and similar tracking technologies (used for analytics, preferences, and personalized experience)

(c) Information from Third Parties

We may receive information from:

• Payment gateways (such as Razorpay) to process transactions

• Delivery and logistics partners for order fulfillment

• Marketing and analytics tools to enhance user experience

3. How We Use Your Information

We use the collected data to:

• Process and fulfill your orders

• Communicate with you regarding orders, support, or updates

• Improve our products, services, and website functionality

• Send marketing and promotional messages (you can opt-out anytime)

• Prevent fraudulent activities and enhance website security

• Comply with legal and regulatory obligations

4. Payment Processing

We use Razorpay as our payment gateway partner.
When you make a payment, Razorpay securely processes your payment details (credit/debit card, UPI, wallet, or bank details).
Myyantra does not store or access your complete payment information. All transactions are encrypted and handled in accordance with Razorpay’s security standards and PCI-DSS compliance.
For Razorpay’s privacy policy, please visit: https://razorpay.com/privacy/

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and shopping cart

• Analyze site performance and usage

• Display personalized product recommendations

You can disable cookies in your browser settings, but some features of our Site may not function properly.

6. How We Share Your Information

We may share your information with:

• Service Providers: Delivery partners, payment processors (Razorpay), and marketing agencies

• Legal Authorities: If required by law or for fraud prevention

• Business Partners: For marketing and analytics purposes (with your consent)

We do not sell your personal information to any third party.

7. Data Retention

We retain your data only as long as necessary for business, legal, or regulatory purposes — such as maintaining records of completed transactions or complying with tax obligations.

8. Data Security

We use secure servers, SSL encryption, and regular security checks to protect your information. However, no online platform is 100% secure. Please avoid sharing your login credentials with others.

9. Your Rights

You may:

• Access or request a copy of your data

• Request correction or deletion of your data

• Opt out of marketing communications anytime
  To exercise these rights, contact us using the details below.

10. Children’s Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect or store any personal data from minors.

11. Third-Party Links

Our Site may contain links to third-party websites (e.g., product partners, payment pages). We are not responsible for their privacy practices. Please review their policies before providing personal information.

12. International Data Transfers

Your information may be stored and processed in data centers located in India or other countries where our service providers operate, with appropriate safeguards in place.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Myyantra
📍 Website: https://www.myyantra.com
📞 Phone: +91 73393 13872
✉️ Email: support@myyantra.com
Business Location: Tamil Nadu, India

14. Consent

By using our Site and providing your information, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.